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  • Can I be a vendor at CMF?
    We reserve vendor spaces in Paycor Stadium for our valued partners and sponsors. However, Festival513 takes place right outside the stadium on Freedom Way. Follow the link below for all you need to know about this opportunity! https://www.festival513.com/
  • Is there a mobile app?
    No
  • What is the bag policy at CMF?
    ONLY CLEAR BAGS SMALLER THAN 12x12x6" WILL BE PERMITTED, OR SMALL CLUTCH PURSE SMALLER THAN 4 1/2 X 6 1/2" This includes all purses, briefcases, binocular cases, backpacks, fanny packs, cinch bags, luggage of any kind, computer or camera bags, or any bag larger than the permissible size and guidelines
  • What items am I NOT allowed to bring into CMF?
    Alcoholic beverages Animals (with the exception of service animals) Beverage containers Bottles and cans, with the exception of unopen bottled water Chairs All Coolers (unless medically required) Confetti Illegal substances Noisemakers Obscene or indecent clothing Recording equipment Segways/motorized scooters, mobility devices are allowed Sticks, bats, poles or clubs, selfie sticks Strollers Thermal containers Tripods, monopods Umbrellas Photo cameras with lens that exceed 6 inches Video cameras Weapons Remote controlled aircrafts, drones Any other items deemed dangerous or inappropriate Violation of this policy will be subject to ejection without refund. Prohibited items that are discovered during security inspections must either be returned to the owner's vehicle or discarded. No item may be left at the gate. All other items that enter the stadium are subject to a visual search. Thank You.
  • Is there a one stop shop for what I need to know for CMF weekend?
    YES! Check out https://www.cincymusicfestival.com/all-things-cmf
  • Are there volunteer opportunities at CMF?
    Yes! Please visit the link below to see our list of volunteer needs. https://www.cincymusicfestival.com/volunteer-opportunities
  • Can I record the performances?
    No, this will not be allowed without an official obtained media pass from us. If you are caught recording any part of CMF you will be asked to leave.
  • Do I need cash? Are there ATMs?
    CMF is going cashless for the first time in 2023 to adhere to the rules set in place by Paycor Stadium.
  • Are children permitted at CMF?
    While there is no age limit to attend CMF, we strongly discourage the attendance for anyone under the age of 18.
  • What time is my favorite artist performing?
    Check back soon for our official CMF lineup schedule!
  • What happens if it rains?
    CMF is a rain or shine event.
  • What time do doors open for CMF?
    Doors open at 6:30 each night and the show starts at 7:30pm.
  • Can I leave & re-enter the festival?
    .There will be no re-entry into Cincinnati Music Festival. Once your ticket is scanned it can not be scanned again.
  • My tickets are at Will Call. Where is that?
    The box office at Paycor Stadium is located on the plaza level of the stadium in between gates B & C.
  • Where do I enter the festival?
    If you have tickets in Sections 1-12, you MUST enter through Gate E. If you have tickets in any other sections (100 level, 200 level, 300 level) you MUST enter through Gate C or D.
  • Do I need to be vaccinated or show proof of a negative COVID test to go to CMF?
    No. We do not require proof of vaccination or a negative test to enter CMF.
  • What are the COVID-19 Protocols for CMF?
    We will not require proof of vaccination or proof of a negative test. We will however be cashless. Meaning that you will NOT be able to use cash during CMF weekend at our venues.
  • Do I have to wear a mask at CMF?
    Nope! If wearing a mask makes you feel more comfortable we invite you to do that. However, it is not required.
  • ARE TICKET PRICES INCREASING FOR 2023?
    Yes, due to increasing industry and operating costs, CMF ticket prices will be raising this year. You can take a look at the seating chart below to review our new costs.
  • IS THE LINEUP OUT?
    Yes. Thursday night, in honor of the 50th Anniversary of Hip Hop we have Rakim, Doug E Fresh, Slick Rick, and Big Daddy Kane! Friday, we have Gerald Albright, Midnight Star, Jodeci, Jill Scott, and Al Green! Saturday, we have Avery Sunshine, Norman Brown, P Funk Connection, Babyface, and Snoop Dogg!
  • HOW DO I GET PIT SEATS FOR 2023?
    Our 2023 pit seats are sold out. We have also closed the waitlist for these seats.
  • HOW DO I BECOME A GROUP LEADER?
    If you're planning on purchasing more than 40 tickets over the course of the weekend, you qualify for group leader benefits. Benefits include payment plans, early access to reserve tickets, and more. Email thomas@cincymusicfestival.com or call our office at 513-924-0900.
  • HOW MANY TICKETS DO I NEED TO PURCHASE TO QUALIFY ME AS A "GROUP LEADER" ?
    Group sales begin at 40 tickets purchased over the course of the weekend.
  • WHAT ARE THE FEES ASSOCIATED WITH PURCHASING A TICKET THROUGH THE SANTANGELO GROUP?
    We charge a 3% credit card fee and $10 service charge on each order.
  • HOW DO I GET A SUITE AT CMF?
    Suites are sold through our venue- Paycor Stadium (formerly known as Paul Brown Stadium). Please email Zach Tomlinson to get added to the waitlist! zach.tomlinson@bengals.nfl.net
  • HOW DO I GET MY TICKETS?
    We mail out hard copy tickets shortly after we receive your payment/order. If you are local, you are welcome to come in and purchase tickets during our business hours of 10am-4pm EST Monday-Friday. We are located in Oakley at: 4027 Allston St. Cincinnati, OH 45209
  • IS THERE A PLACE I CAN COME IN AND PURCHASE TICKETS?
    Yes! We are located in Oakley. Our business hours are 10am-4pm Monday-Friday. Our address is: 4027 Allston St. Cincinnati, OH 45209
  • WHAT HAPPENS IF MY TICKETS GET LOST IN THE MAIL?
    Sometimes the mail service can be unpredictable! If you find that your tickets have not come within a couple weeks of ordering, please give us a call as we can help you with replacing your tickets.
  • DO YOU SELL 3 DAY PASSES?
    While re-sellers may package their seats and market them as "package deals" our office and Ticketmaster do not sell our tickets this way. When purchasing tickets through our office or on Ticketmaster, you must purchase tickets separately for each day you wish to attend. You may often purchase the same tickets for each night!
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